Acceptable Use Policy.

This Acceptable Use Policy ("AUP") sets the rules for using preventionOS. It applies to every authorized user of the Service, whether a Customer administrator, a facilitator, a participant, a partner-organization contact, a researcher, or any other person who accesses the Service. This AUP is incorporated into the Master Subscription Agreement ("MSA") between Scottship Solutions LLC ("preventionOS", "we") and the customer organization ("Customer", "you"). This AUP is referenced in MSA Section 10. A summary of this AUP is presented within the Platform on first login, and acceptance of this AUP is a condition of continued use.

By accessing or using the Service, every user agrees to comply with this AUP. The Customer is responsible for ensuring that its authorized users are informed of and follow this AUP. preventionOS surfaces a summary of this AUP within the Service on first login and on material updates.

Users may not upload, store, transmit, or otherwise submit content that. (a) violates applicable law, including child-protection law, victim privacy law, copyright, trademark, or trade-secret law. (b) infringes any third-party right. (c) is defamatory, harassing, threatening, or abusive toward an individual or group. (d) promotes or facilitates self-harm, suicide, exploitation, or harm to minors, except to the extent that the content is part of clinically grounded prevention education delivered through the Service in line with the Customer's prevention program. (e) constitutes malware, ransomware, or any code intended to disable or compromise the Service or any device that interacts with it. (f) is sexually explicit material or content that sexualizes minors in any way.

Users may not use the Service to. (a) attempt to gain unauthorized access to the Service or to another Customer's data. (b) probe, scan, or test the vulnerability of the Service or any related system, except where expressly authorized by preventionOS in writing under a coordinated disclosure or testing program. (c) interfere with or disrupt the Service or the servers or networks connected to it. (d) bypass, circumvent, or disable any security or access-control mechanism, including rate limits and tenant isolation. (e) reverse engineer, decompile, or disassemble any portion of the Service, except to the extent permitted by applicable law. (f) build a competing service or use the Service to train a model that competes with the Service. (g) scrape, harvest, or otherwise collect information from the Service in bulk except through documented APIs and within their published rate limits. (h) send unsolicited commercial messages, spam, or content not directly related to the prevention work the Service is licensed to support. (i) use any automation that materially exceeds the load typical of human use of the Service.

Each authorized user must have their own account. Credentials may not be shared. Account information must be accurate and kept up to date. Users are responsible for maintaining the confidentiality of their credentials and for any activity under their account. Compromised credentials must be reported to security@preventionos.org without undue delay.

preventionOS is designed for prevention training and the operational lifecycle of prevention work. Users may not use the Service to store or process content that the Service is not designed to handle, including unredacted clinical case records, forensic interview transcripts, identifiable child welfare investigative content, or other content that belongs in a case-management or clinical record system. Users must follow the Customer's policies and applicable law for handling participant information, including any policies about parental consent for minors and about disclosure of training participation.

Where the Customer enables optional AI features, the Customer remains responsible for reviewing and approving AI-generated output before it is sent, published, submitted to a funder, or used in a way that affects a participant or partner. Users may not use AI features to. (a) generate content that violates Section 3. (b) generate communications that are misrepresented as not AI-assisted where disclosure is required by law or by Customer policy. (c) generate content intended to harm an identifiable individual.

preventionOS provides the Service on a fair-use basis sized to the Customer's subscription. Users may not engage in usage patterns that are not consistent with normal prevention-program operations and that materially affect the experience of other users. Where reasonable, preventionOS will contact the Customer to resolve resource issues before taking enforcement action.

Suspected violations of this AUP can be reported to security@preventionos.org. preventionOS will review reports and take action as warranted. Reports made in good faith do not need to identify the reporter, although a means of follow-up is helpful where the situation requires investigation.

preventionOS may, in its discretion. (a) provide notice and an opportunity to cure where the violation is curable and the user is acting in good faith. (b) suspend specific users or specific functionality where preventionOS reasonably believes a violation poses an immediate risk to the Service, to Customer Data, to a Data Subject, or to the broader prevention field. (c) terminate a user, a Customer subscription, or both for serious or repeated violations, in line with the MSA. Enforcement under this AUP does not waive any other right or remedy preventionOS has under the MSA or under applicable law.

preventionOS may update this AUP from time to time. Material updates will be communicated to the Customer at least thirty (30) days before they take effect, and will be governed by MSA Section 10(b). Any update will not apply retroactively to a Customer's past use of the Service in good faith under the AUP version in effect at the time, and Customers will retain the AUP terms in effect at the start of their then-current term until renewal. Non-material updates that do not reduce Customer rights or expand prohibited conduct in a meaningful way (clarifications, contact updates, formatting changes) may take effect on posting. The current effective version is presented within the Platform on first login and on material updates.

Questions about this AUP can be sent to security@preventionos.org. General questions about the Service can be sent to sales@preventionos.org.